When ChatGPT announced they were launching ads on their platform, the marketing world went a little crazy. My feed was full of people calling it the next big thing, the new frontier, the opportunity that early movers were going to dominate. I understand the excitement. A new advertising platform with a massive user base sounds like a gold rush.
But let me tell you what the data actually shows, because the reality is a lot less exciting than the hype.
Here is the stat that keeps getting passed around: ChatGPT ads have a click-through rate that is seven times higher than Google right now. On the surface, that sounds incredible. Seven times better performance than the most established search advertising platform in the world? Sign me up, right?
Not so fast. A high click-through rate on a brand new platform does not mean what people think it means. When a platform is new to advertising, the early numbers are almost always inflated. Users are not used to seeing ads, so they click out of novelty or confusion. The audience has not yet developed the selective attention that internet users develop on mature platforms over years of exposure.
More importantly, clicks are not revenue. What matters is what happens after the click, and that depends entirely on how good your funnel is, how qualified the traffic is, and how well you convert that traffic into paying customers. A seven times higher CTR does not automatically translate into seven times more business.
The most common argument I hear for ChatGPT ads right now is that the platform is unsaturated. And yes, technically that is true. There are fewer advertisers competing for attention on ChatGPT than on Google or Facebook. But unsaturated does not mean cheap, and it definitely does not mean easy.
The companies piling into ChatGPT ads right now are mostly brands with big budgets testing every new channel as a standard part of their media mix. They are not scrappy small businesses with tight margins. The result is that even though the platform is new, the cost per click is already expensive. You are competing against companies with resources you probably do not have, for traffic that has not been proven to convert.
Meanwhile, Google and Facebook have years of optimization built into their algorithms. The targeting is mature. The conversion data is deep. The tools for building effective campaigns are well developed. The feedback loop between spend and results is fast and reliable.
Here is what I see happen all the time with home service businesses and with marketing in general. A company has not fully cracked advertising on Google. They are not running profitable Facebook campaigns. Their conversion rates are mediocre and their cost per lead is too high. Then a new platform launches and suddenly they want to go experiment there instead.
That is backwards. If you have not figured out how to advertise correctly on Google or Facebook, adding a new platform is not going to fix anything. You are going to take the same weaknesses in your strategy and apply them somewhere new, and you are going to pay a premium for the privilege because you do not have any performance data to optimize from.
The businesses that win at advertising build real depth on the platforms that have the largest proven audiences. Google and Facebook are still the main drivers of paid traffic for home service businesses. That is where the volume is. That is where the conversion data lives. That is where you should be spending your time and your budget.
If ChatGPT ads are catching your attention, I would ask you to first answer these questions honestly. Are your Google campaigns profitable? Do you have a Facebook ad creative strategy that consistently generates qualified leads? Is your cost per lead on established platforms where you want it to be?
If the answer to any of those is no, then ChatGPT ads are a distraction. You are looking at a shiny new tool when the fundamentals of your current setup have not been solved yet.
The opportunity in home service marketing right now is not on the newest platform. The opportunity is in doing the proven platforms better than your local competitors. Most home service companies are running mediocre ads on Google and Facebook. If you can run excellent ads on those two platforms, you will outperform the vast majority of competitors in your market without ever touching ChatGPT.
Once you have profitable, scalable campaigns on Google and Facebook, then you can afford to experiment. Then a test on a new platform is a smart diversification move rather than a distraction from your actual problem.
The hype cycle around new ad platforms is real and it happens every time something new launches. The businesses that grow consistently are the ones that tune out the noise and stay focused on what is working.
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